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Process and Systems improvement books | | Books to assist you in achieving bottom line improvement and increased capacity. |  Lean Six Sigma for Supply Chain Management by James William Martin
Capitalize on a Powerful, 10-Step Improvement Process to Identify and Solve Supply Chain Problems in Industrial Organizations! Six Sigma practitioners and industrial managers who want to improve supply chain effectiveness in their organizations now have a powerful new weapon to add to their arsenal! Lean Six Sigma for Supply Chain Management offers a unique 10-step improvement process for identifying and solving the root causes of supply chain problems in everyday operations. Written by Master Black Belt James William Martin, this proven management tool combines key aspects of Lean Manufacturing (from the Toyota Production System) and Six Sigma management principles in order to create a Lean Six Sigma approach that can dramatically improve supply chain function. Lean Six Sigma for Supply Chain Management contains specific information for developing inventory models, metrics for aligning objectives with strategic goals, a concise overview of supply chain concepts, and models illustrating how lead time and demand impact customer service and inventory investment levels.
This vital resource features: A complete program for Lean Six Sigma improvement and control The latest Lean Six Sigma methods to identify and manage supply chains Expert help with Lean Six Sigma supply chains and third party logistics Applications of Lean Six Sigma to MRPII Guidance on root-cause analysis using Six Sigma tools Designed to help Six Sigma professionals and frontline managers achieve higher levels of competitiveness, Lean Six Sigma for Supply Chain Management provides the guidelines, tools, and techniques required to eliminate supply chain problems and boost company performance.
|  The Wiley Guide to Project Technology, Supply Chain, and Procurement Management by Peter Morris
A complete guide to managing technical issues and procuring third-party resources The Wiley Guides to the Management of Projects address critical, need-to-know information that will help professionals successfully manage projects in most businesses and help students learn the best practices of the industry. They contain not only well-known and widely used basic project management practices but also the newest and most cutting-edge concepts in the broader theory and practice of managing projects. This fourth volume in the series offers expert guidance on the supply chain and delivery cycle of the project, as well as the technology management issues that are involved such as modeling, design, and verification. Technology within the context of the management of projects involves not so much actually doing the "technical" elements of the project as managing the processes and practices by which projects are transformed from concepts into actual entities-and doing this effectively within the time, cost, strategic, and other constraints on the project.
The contributors to this volume, among the most recognized international leaders in the field, guide you through the key life-cycle issues that define the project, ensure its viability, manage requirements, and track changes-highlighting the key steps along the way in transforming and realizing the technical definition of the project. Complete your understanding of project management with these other books in The Wiley Guides to the Management of Projects series: The Wiley Guide to Project Control The Wiley Guide to Project, Program & Portfolio Management The Wiley Guide to Project Organization & Project Management Competencies
|  Business Process Mapping Workbook by J.Mike Jacka & Paulette J. Keller
This book presents a holistic approach to harnessing a company's processes to achieve true customer satisfaction. Every move that a corporation makes is a mixture of input, action, and output - in short, a process. To keep customers, employees, and shareholders happy, corporate management must juggle conflicting priorities. These competing priorities result in conflicting processes. To help achieve true customer satisfaction, management needs tools that allow for a holistic approach to analyzing these processes. This book provides that tool. It shows corporations how to analyze and enhance their critical processes in order to deliver the highest level of service to their internal and external customers. Providing a clear understanding of what process mapping can do for a company as well as practical applications for each step in process mapping, this useful guide outlines a proven method for assuring better processes and building a more customer-focused company.
|  Rethinking Performance Measurement by Marshall W. Meyer
Performance measurement remains a vexing problem for business firms and other kinds of organisations. This book explains why: the performance we want to measure (long-term cash flows, long-term viability) and the performance we can measure (current cash flows, customer satisfaction, etc.) are not the same. The 'balanced scorecard', which has been widely adopted by US firms, does not solve these underlying problems of performance measurement and may exacerbate them because it provides no guidance on how to combine dissimilar measures into an overall appraisal of performance. A measurement technique called activity-based profitability analysis (ABPA) is suggested as a partial solution, especially to the problem of combining dissimilar measures. ABPA estimates the revenue consequences of each activity performed for the customer, allowing firms to compare revenues with costs for these activities and hence to discriminate between activities that are ultimately profitable and those that are not.
|  SPC Simplified by Robert T. Amsden
Written in clear language, this hands-on manual simplifies the essentials for monitoring, analyzing, and improving quality. While the authors employ statistical tools, these are rooted in practical examples, which require only basic math skills. The book explains how to set up and use variable and attribute control charts, as well as analyze frequency histograms, and evaluate machine and process capability. New sections cover such problem-solving tools as checksheets, flow charts, and scatter diagrams. The final module examines how SPC tools are used in organizations committed to continuous improvement. Practice problems are included at the end of each module.
|  Lean Thinking by James P. Womack
Lean Thinking was launched in the fall of 1996, just in time for the recession of 1997. It told the story of how American, European, and Japanese firms applied a simple set of principles called 'lean thinking' to survive the recession of 1991 and grow steadily in sales and profits through 1996. Even though the recession of 1997 never happened, companies were starving for information on how to make themselves leaner and more efficient. Now we are dealing with the recession of 2001 and the financial meltdown of 2002. So what happened to the exemplar firms profiled in Lean Thinking? In the new fully revised edition of this bestselling book those pioneering lean thinkers are brought up to date. Authors James Womack and Daniel Jones offer new guidelines for lean thinking firms and bring their groundbreaking practices to a brand new generation of companies that are looking to stay one step ahead of the competition.
|  3rd Revised edition of Total Quality Management: Text and Cases by Leslie J. Porter
"TQM: Text with Cases" is clearly written in a logical manner and points are supported by real life case studies. Professor Oakland demonstrates how a Total Quality Management strategy can be applied in all business activities to achieve world-class performance. This third edition features several major changes including new material on process modelling and management, quality management systems, people development, performance measurement, the Business Excellence Model, self-assessment, benchmarking, and the implementation of TQM. Case studies reflecting the latest developments in the area from leading exponents of TQM and Business Excellence have been included. These focus on organizations which have fully integrated the TQ approach into their business operations and delivered real benefits. This book includes real life case studies to support points in the text. It includes new material on Six Sigma, the Excellence Model, and ISO 9000-2000. It also covers the latest developments in the area.
|  Supply Chain Excellence by Robert Rosenbaum
Bolstorff is an internationally recognized executive supply chain consultant and professional contributor to Supply Chain Technology News. Rosenbaum is an award-winning journalist, and publisher and editorial director of Supply Chain Technology News.
|  Maintenance Planning, Scheduling and Coordination by Don Nyman & Joel Levitt
Well-planned, properly scheduled, and effectively communicated jobs accomplish more work, more efficiently, and at a lower cost. This work will disturb operations less frequently, and be accomplished with higher quality, greater job satisfaction, and higher organisational morale than jobs performed without proper preparation. The book focuses on and deals specifically with the preparatory tasks that lead to effective utilisation and application of maintenance resources. It is a vital training document for planners, an educational document for those to whom planners are responsible, and a valuable guide for those who interface with the planning and scheduling function and are dependent upon the many contributions of planning and scheduling operational excellence.
|  Performance, Measurement, Management, and Appraisal Sourcebook by Craig Eric Schneier
This sourcebook provides complete, up-to-date coverage of all aspects of performance management -- communication, coaching, measuring, rating, reviewing, and developing. It is a collection of articles from today's most authoritative sources which have been pre-selected and organized by experts to make it easy for you to get the best information on current trends in the field.This is an invaluable resource for those who are designing, managing, and evaluating performance management systems. It links performance management to strategy, and discusses it as an organizational culture change mechanism. The articles and other resources have been carefully selected to emphasize application, which makes this a practical "how to" sourcebook on all aspects of performance. Also included are ready-to-use, fully reproducible handouts, questionnaires, transparency masters, and other materials to use in presentations and training.
|  Kanban for the Supply Chain by Stephen Cimorelli
This workbook for manufacturing supply chain management (SCM) professionals illustrates how to apply kanban replenishment systems and improve material flow. Those who are now ready to make the conversion from materials requirements planning (MRP) push techniques to kanban pull techniques must read this book! In Kanban for the Supply Chain: Fundamental Practices for Manufacturing Management., Stephen Cimorelli provides SCM teams with a roadmap for installing fundamental kanban concepts - the method is immediately actionable thereby increasing manufacturing productivity and profitability. Through an iterative process of planning, adjusting, and executing, kanban pull techniques keep inventory levels synchronized with demand, and the supply chain synchronized with actual production.
|  Custom Kanban by Raymond S. Louis
Design and Implement a World-Class Replenishment System, Custom-Made to Meet the Needs of Your Organization! In Custom Kanban: Designing the System to Meet the Needs of Your Environment, Raymond Louis helps you to develop and implement a correct and successful kanban system by selecting appropriate kanban techniques based on the specific environmental factors and needs of your company.
|  Value Stream Mapping for Lean Development by Drew Locher
Customers and markets identify needs and problems and companies design products and services to fill or solve them. While this relationship may seem straightforward, the development process in most companies is often a root cause for customer dissatisfaction and can lead to substantial waste throughout an enterprise. Mistakes made on the proverbial drawing board can have a significant impact on an organization for many years. Therefore, the application of lean thinking and detailed mapping to the development process is especially important, particularly when one considers the ever shortening product and service life cycle experienced in most industries. In "Value Stream Mapping for Lean Development", Drew Locher provides an accessible, enjoyable, how-to guide to value stream mapping that highlights its tremendous impact on product development and accompanying processes.
|  Implementing TPM by Charles J Robinson & Andrew P Ginder
Total Productive Maintenance (TPM) is an extremely effective strategy for increasing industrial competitiveness in today's global economy. Enlightened company leaders are recognizing that TPM is a "best of class" manufacturing improvement process. Yet some U.S. firms have been only partially successful in implementing a TPM program. Now, two American authors thoughtfully consider how TPM fits into an overall manufacturing improvement strategy for North American companies. Implementing TPM: The North American Experience provides details on implementation planning and deployment based on the authors' own experiences in accommodating TPM to the distinctive needs of North American plants. It offers an approach to TPM planning and deployment that modifies and builds on the 12-step process advocated by the Japan Institute of Plant Maintenance. Key chapters review overall deployment steps, methods for calculating equipment effectiveness in different settings, and the seven autonomous maintenance steps. Of special interest are chapters on implementing TPM in union environments and in conjunction with other initiatives, such as continuous flow manufacturing and Eli Goldratt's "theory of constraints." Consultants Charles Robinson and Andrew Ginder bring a depth of knowledge to their "in the trenches" experience with companies implementing TPM. Their book offers a real-world perspective on what works and what doesn't and cuts through the perceived complexity of TPM's comprehensive, company-wide approach. Their overall purpose is "to help companies analyze the value of TPM as a strategy for achieving excellence in their field." Aimed at an audience of plant and division managers, business managers, and first-line supervisors, Implementing TPMis an excellent resource for strategic planning and an educational tool for middle and upper management.
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Systems Improvement Books | | Compliance and systems development books for higher productivity. |  Making Teams Work by Michael D. Maginn
"Making Teams Work" contains 24 lessons for working together successfully. In today's fast-moving work environment, teams are the way that work gets done. "Making Teams Work" outlines 24 rules and guidelines for molding individual team members into a solid, functioning group, one whose value is far greater than the sum of its parts.Look to this concise, value-packed book to learn how to build innovative, successful, and exceptional teams by showing team members how to: forge a clear, common goal; clarify member responsibilities; avoid predictable problems; collaborate; bring ideas to life; make solid decisions; discover consensus; manage differences; trust each other; run good meetings; and, lead without dominating. Work teams succeed only when they can eliminate rivalries and focus their different perspectives and skills on solving the problem or challenge at hand. Let "Making Teams Work" show you how to build such teams, working with individual members as well as the collective team to produce creative, consistent, and decisive results - every time.
|  Employee Training and Development by Raymond Andrew Noe
Presents examples of the developments in training, research and in practice, including the strategic role of training and the use of technologies in training. This book offers a balance between research and real company practices. It talks about fundamentals of training and development which include needs assessment and transfer of training.
|  Understanding and Implementing ISO 9000 and ISO Standards by David L. Goetsch
"Understanding and Implementing ISO 9000:2000," Second Edition, presents information on the newly updated ISO 9000:2000 standards. The text serves as a practical teaching resource and a how-to guide, appropriate for both traditional classroom and workshop environments. It provides a step-by-step model for understanding the year 2000 version of the ISO 9000 standard and its supporting documents, and for implementation and registration to the standard. Features of this text include: Clear, easy-to-follow explanations of the standards and related concepts Case studies that apply the concepts to real-world situations End-of-chapter summaries, lists of key terms, and review questions that support the user's comprehension of the material Appendices of information that relate to the study and application of the standard, including a comprehensive checklist that will assist organizations in assessing their readiness for registration
|  Understanding ISO 9000 and Implementing the Basics to Quality by D.H. Stamatis
This work examines the evolution and rationale of the ISO 9000 series of standards, their structure, interpretation and relationship to other quality systems. Theory and applications are provided, and the author explains how to put the standards into place and achieve quality. Specific methods and tools for the implementation of the ISO standards that lead to certification and certification maintenance are supplied.
|  A New Strategy for Continuous Improvement by Phillip Slater
Developed from the author's own practical experience, this unique resource details a proven, 10-step approach to cost reduction, and provides a series of tools to help you achieve sustainable cost reduction in your business while avoiding the damage of "slash and burn". "A New Strategy for Continuous Improvement" presents a new 'Operations Improvement Cycle'. This cycle provides the benchmark, priority and guidance that were missing in the original cycle. This is achieved through a three stage process involving 10 specific steps. Additionally, it explores the issues with the traditional approach to continuous improvement and cost reduction and then takes you through the three stages and the '10 Steps' in detail. Working with this manual will change your approach to cost reduction forever. Not only will you save money on an ongoing basis, but these proven techniques will have an impact almost immediately!
|  Creating, Coaching and Managing High-Powered Work Teams by Merida Johns
Are your organization work teams challenged by non-productive meetings, poor organization, internal conflict, inadequate communication, missed deadlines, and underutilization of skills? If so, Creating, Coaching and Managing High-Powered Work Teams will help your organization correct these problems, showing your team members how to manage and take ownership of their teams. Based on over two decades of experience in leading collaborative work teams and training professionals how to create, coach, and manage high-powered teams, Dr. Johns has created an easy-to-use and practical, step-by-step guide for leading your organizational teams to success.
|  Implement Continuous Improvement by Scope
| Implement Continuous Improvement by Scope
|  Kaizen Teian: Developing Systems for Continuous Improvement Through Employee Suggestions No. 1 by Japan Human Relations Association & Productivity Press Development Team
Kaizen teian -- the Japanese-style proposal system for continuous improvement -- is the most direct and effective method for channeling employees' creative energies and hands-on insight. This book is the first in a new three-volume set that brings the management, guidance, and development of kaizen teian systems into perfect focus.This first volume explains many aspects of running a proposal program on a day-to-day basis and provides cartoon examples of successful kaizen teian programs in four major Japanese organizations. This concise reference outlines the policies that support a "bottom-up" system of innovation and defines the three main objectives of kaizen teian: to build participation, develop individuals' skills, and achieve higher profits. (Originally published by Nikkan Kogyo Shimbun, Ltd.)
|  Kaizen Teian: Guiding Continuous Improvement Through Employee Suggestions No. 2 by Productivity Press Development Team & Japan Human Relations Association
More than a guide to establishing a proposal system, this volume presents methods for teaching know-how. It gives each reader the principles for thinking creatively about improving his or her own work.This highly practical book is filled with easily understood explanations and examples of how to teach your employees to pursue excellence through kaizen teian.Before you can institute a successful kaizen teian program, you must have a firm understanding of its underlying principles and rules. This book concentrates on making those principles clear and focuses on the importance of consistently implementing proposals. Actual examples of implemented proposals from five leading Japanese companies illustrate the principles described, and numerous figures and case studies add clarity throughout. If you are ready to tap into the full potential of your work force, this book will help you to train them to seek out new and ever better ways to do their work.
|  ISO 9000 Quality Systems Handbook - Updated for the ISO 9001:2008 Standard by David Hoyle
Whether you are establishing a quality management system for the first time or improving your existing system, this best-selling guide to effective quality management using the ISO 9000 family of standards as a framework for business process management (BPM) and improvement is an essential addition to your quality bookshelf. For newcomers to the field and those needing a refresh on the fundamental principles, quality expert David Hoyle covers the crucial background including the importance and implications of quality system management, enabling those seeking ISO 9001 certification to take a holistic approach that will bring about true business improvement and sustained success. Packed with insights into how the standard has been used, misused and misunderstood, ISO 9000 "Quality Systems Handbook" will help you to build an effective management system, help you decide if ISO 9001 certification is right for your company and gently guide you through the terminology, requirements and implementation of practices to enhance performance.
With chapter headings matched to the structure of the standard and clause numbers included for ease of reference, each chapter now also begins with a preview to help you decide which to study and which to skip. The book also includes essential concepts and principles, important issues to be understood before embarking upon implementation, different approaches that can be taken to achieving, sustaining and improving quality, and guidance on system assessment, certification and continuing development. Clear tables, summary checklists and diagrams make light work of challenging concepts and downloadable template report forms, available from the book's companion website, take the pain out of compiling the necessary documentation. Don't waste time trying to achieve certification without this tried and trusted guide to improving your business - let David Hoyle lead you towards a better quality management system and see the difference it can make to your pr
|  ISO 9000 and the Construction Industry by Low Sui Pheng
This book looks at the interpretation and implementation of ISO 9000 in the construction industry. Through the use of case studies, the book deals with the non-technical attributes of quality management systems in the construction industry and how these may influence the effectiveness of ISO 9000 requirements. The book explains and provides the solutions on how behavioural influence, environmental changes, legal implications and quality cost measurements can be managed within construction firms to achieve effective quality management systems. The book also provides practical examples of ISO 9000 and large building projects as well as the smaller construction firms. Chapters include: development and implementation of ISO 9000; ISO 9000 and behavioural change; ISO 9000 and change management; ISO 9000 and legal implications for the construction industry; a case study of ISO 9000 in large scale projects; ISO 9000 for small construction firms; a system for quantifying construction quality costs; total quality management in the construction industry; conclusions.
|  Master OHS and Environment Guide 2007 by
The first point of reference for all OHS and environmental best practice and strategy providing operational guidance with examples to achieve optimal workplace safety and environmental sustainability.
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More strategic Lean / quality books | | Some more good books for your text book library |  Lean Six Sigma for Service by Michael L. George
Michael L. George is founder and President of The George Group, the largest Lean Six Sigma consulting practice in the United States. He wrote the successful and influential Lean Six Sigma, also published by McGraw-Hill.
|  British and German Banking Strategies by Sven Janssen
The author investigates the strategies of eight publicly listed banks in Britain and Germany in the context of European financial integration. This book fills the gap which has emerged following ample research into the European banking sector as an aggregate and the few case studies of specific German and British banks. Using a multiple longitudinal cross-country case study approach, this book recognizes the interdependence of the macro and micro levels of a financial system and offers insights into the macro themes that condition banking strategies and the microeconomics of banking. Evidence is provided that banks which pursued a defensive strategy and accepted the premise of a coherent national financial system fared better than those which attempted to break out of a coherent financial system in order to embrace new business opportunities which were not compatible with the prevailing system. By reviewing past successes and failures in the form of case studies, this work is also a reminder that banks might suffer from institutional memory loss, which makes them prone to repeat the same mistakes.
|  Reinventing Government: The Five Strategies for Reinventing Government by Ted Gaebler
A revolution is stirring in America. People are increasingly dissatisfied with the way the government works. This New York Times bestseller is both a call to arms against bureaucratic malaise and a guide for those who want to build something better.
|  Essential Strategies for Financial Services Compliance by Annie Mills
Compliance officers perform a vital, yet unpopular role in the business world as they advise on complying with myriad rules and regulations. What is good for compliance is sometimes seen as being bad for business, making a compliance officer's role a difficult one. "Essential Strategies for Financial Services Compliance" offers practical guidance on how to apply a regulatory requirement to day to day situations. It also shows how to communicate the compliance department's activities to the rest of the firm, how the role fits within the organization as a whole, what the scope and limitation of their responsibilities are, what to do when things go wrong, and how to deal with unusual problems.
|  9th Revised edition of Manufacturing Processes by Myron L. Begeman
This authoritative book covers everything an engineer needs to know about manufacturing systems and processes. It presents over 400 manufacturing processes and uses a systems orientation to manufacturing.
|  The New Office Professional's Handbook: How to Survive and Thrive in Today's Office Environment by Houghton Mifflin Company
An indispensable tool for every modern office. The bookUs features include information on the electronic office, including technical information as well as tips on "netiquette"; comprehensive coverage of modern office procedures; practical guidance on career development; tips on using Internet resources and suggestions for how to handle human relationships in the office.
|  40 Days and 40 Nights by Ilene Segalove
Doing something for 40 days can make or break a habit.There is something sacred and profound about the number 40. Throughout history, in ancient texts and the Bible, it is revered as the length of time required for enacting lasting change. This interactive journal helps readers dedicate a manageable but inspired time and space for conscious growth. It begins with identifying and clarifying your intention for the excursion. What do you want to accomplish or discover? No matter what your intention, from ending a stagnant relationship to changing careers or finding your true life's calling, the 40 days will act as a vital container as you go about your normal life with more awareness and commitment. Each day includes simple-but-insightful activities and stories, as wells as thoughtful journaling prompts focused on specific topics to help you along your journey. The blank journaling pages are designed to record the physical part of this spiritual journey. Once the 40 days are complete you can reenter the world and make the most of what you've discovered during this special period. Segalove's accessible step-by-step framework provides an uplifting yet doable odyssey, one that will enliven the way readers connect with themselves, with others, and the rest of their lives. No matter what the challenge, this book delivers a place and a way to return to day after day.
|  Manufacturing Works by Fred Zimmerman
A manufacturing systems engineering and international management professor at the University of St. Thomas, Fred Zimmerman has more than 25 years of industry experience as an engineer, manager, vice president and president, and served on the boards o
|  Measuring and Monitoring Government Performance in the Delivery Of Public Services by Anwar Shah
The globalization of information?satellite TV, internet, phone and fax?serve to enhance citizens? awareness of their rights, obligations, options and alternatives and strengthens demands for greater accountability from the public sector. However, the power of accountability is significantly reduced if citizens are unable to measure their government?s performance in a meaningful way, which is precisely the topic of this timely book. The abstract concept of ?government performance? can only be an effective tool in public debate when there are concrete statistics measuring performance and benchmarks against which current indicators can be compared. Public Services Delivery offers a comprehensive view of government performance measurement. The first part examines systems or frameworks for measuring the performance of government at the national level and at local levels of government. The second part of the book focuses on particular sectors that form the core of essential government services: health, education, welfare, waste disposal, and infrastructure.This book provides powerful tools to: a) development practitioners to evaluate projects, b) to policymakers to reform their government?
s policies, and c) to public interest groups that wish to pressure their government for improvements in government services.
|  40 Top Tools for Manufacturers by Walter J. Michalski
We know how important it is for you to have the right tool when you need it. If you're a team leader or facilitator in a manufacturing environment, you've probably been searching a long time for a collection of implementation tools tailored specifically to your needs. Well, look no further.Based on the same principles used to develop Tool Navigator's Master Guide for Teams, here is a group of 40 dynamic tools to help you and your teams implement powerful manufacturing process improvement. This essential resource allows you and your teams to start and complete almost any manufacturing task. The book includes plenty of graphics, charts, illustrations and indexes to help you navigate your way through a problem solving process. In addition, the author gives you relevant background information and an overview of a tool's usage to assist your teams in the proper selection, sequencing, and application of major tools such as JIT, TPM, Process Mapping and Cycle Time Management.To help you and your teams select just the right tool for your problem solving or manufacturing process improvement activities, we've sorted and arranged them into four stages.
The real power of this book is that if you use the tools, working your way through the stages, the end result is Customer Satisfaction! The four stages are: process; cycle time; variability; and problem solving.Unlike other tool guides, the Tool Navigator guides are more than just a book of dry definitions. It is a true navigator. Each guide features:Classification of each tool by process application.Description of various applications of the tool.Problem solving phases most applicable for the tool.Ranking of category or work discipline in which the tool is most used.Step-by-step procedures on how to use tool.Examples of the tool's output or result.Useful appendixes and statistical charts.Cross reference index to find tools in The Master Guide for Teams. Boxes that link to other tools in The Master Guide for Teams.
| Creating Mixed Model Value Streams by Kevin J. Duggan
How can you apply value stream mapping and lean concepts to the more complex environment created by mixed model (high variety) manufacturing operations? Creating Mixed Model Value Streams helps you to address the challenges of high-mix, low-volume manufacturing, including: Coordinating products and services as they intertwine between multiple processes Tracking and managing flow for products that have a multitude of options as well as variations in lead times and cycle times Discerning between equipment that must be dedicated to a product family, and equipment that can be used as a shared resource Addressing the challenges of scheduling high-mix production while using shared machines Adapting to continual changes in material and information flow. The author employs a case study, based on his actual experiences at a toy manufacturer, to show how to determine product families, map the current state, create a future state, schedule the work, and deal with changes in customer demand in this more complex environment.
Creating Mixed-Model Value Streams' comprehensive and down-to-earth approach gives readers the information they need to implement lean in an environment that is less abstract, more complex, and more like what manufacturers face when they actually try to do it on their own shop floor.
|  The Complete Lean Enterprise by Beau Keyte & Drew Locher
Keyte, a consultant on the application of lean manufacturing strategies, and Locher, a lean enterprise consultant, offer a step-by- step approach to applying lean initiatives to the administrative and office environment in this guide for readers who want to improve their production support activities within their order-to-cash value stream. They sh
|  Creating the Ultimate Lean Office by Raymond S. Louis
Manufacturing and service related businesses are heavily dependent on office and administrative processes, which can add up to 60 per cent to all the costs associated with meeting customer demand. Applying lean techniques to the office must begin with a new definition of waste, backed by a set of techniques designed to eliminate waste and streamline nonvalue-adding activities. In "Creating the Ultimate Lean Office", the definition of waste in the office goes one step further than the lean manufacturing definition, because any office activity that adds value or is necessary to perpetuate the business is considered waste, if it is still manually performed when it can be cost-effectively automated.The technique employed to eliminate this waste of manually performing required activities is referred to as administration automation. It permits users to design processes to meet the needs of their environments, which are then automated without, in the majority of cases, changing source code. This book, in the hands of a business process improvement team applying due diligence, can create a lean office that can compete vigorously against the best organizations in the world.
| Value Stream Mapping for Lean Development by Drew Locher
Customers and markets identify needs and problems and companies design products and services to fill or solve them. While this relationship may seem straightforward, the development process in most companies is often a root cause for customer dissatisfaction and can lead to substantial waste throughout an enterprise. Mistakes made on the proverbial drawing board can have a significant impact on an organization for many years. Therefore, the application of lean thinking and detailed mapping to the development process is especially important, particularly when one considers the ever shortening product and service life cycle experienced in most industries. In "Value Stream Mapping for Lean Development", Drew Locher provides an accessible, enjoyable, how-to guide to value stream mapping that highlights its tremendous impact on product development and accompanying processes.
|  A Road Map to the Future by P. Fredrick Fogle
|  Workers in a Lean World by Kim Moody
A comprehensive study of current labour relations worldwide, this book surveys both sides of the picket lines, and provides an assessment of multinational managements' strategies to downsize, introduce flexible production and compel workers to accept less pay for more work.
|  Workways by Kees Locher
Many people face job insecurity, the end of jobs for life, rapid technical change, the vanishing of the need for old skills, the erosion of trust between employee and company, profound changes in the workplace. As jobs disappear, as old-style careers collapse, as promotion ladders are removed, other work is contracted out to agencies. Many companies are providing permanent work for the few, relying on part-timers and work for specific periods on a fee basis. This coming age of jobless work is triggering a profound job shift. This work offers a path to help people navigate this job shift. Help is given in finding a new relationship with working life. Readers can build their own vision for a more enterprising life. A direction is clarified, guided by seven stars to steer by, the stepping stones for clarifying a workway. There are 37 tasks, creative supporting exercises, self-development tips and practical perspectives on the deeper questions raised. This workshop in book form asks seven questions: what matters to me; where am I; what made me what I am; who am I; what do I want; what am I going to do; and how can I learn to steer my working life?
These stages are underpinned by 37 exercises which are the backbone of the workbook. Explanations and practical insights are given about such areas as the stages of life and work, living with questions, birth and death in the life cycles, finding inspiration in everyday life and learning by doing. There are creative exercises which engage the feelings and support the process. The 19 practical tips are offered as exercises for developing skills and insights. Help is given for those who want to use this process for themselves on a DIY basis and in small groups. The book should be of interest to managers, mentors, biographical counsellors, trainers, consultants, organizational development practitioners, career counsellors, out-placement consultants, human resource managers, and anyone practically concerned with the direction of their worki
|  40 Power Tools You Can Make by Walter E Burton
Originally published by "Popular Mechanics" in 1941, this classic manual is a testament to the ingenuity and dedication of American craftsmen. The collected projects, written by various craftsmen, demonstrate how to build a 10-inch thickness planer, a "swing saw" (or cut-off saw), and a hand-built hydraulic press, in addition to drill presses, jigsaws, sanders, bending brakes, band saws, a wood lathe, and many other useful machines. All of these machines are built with simple and highly available materials, and every project is accompanied by the original instructions, illustrations, and measured drawings. In addition, this vintage reprint offers its readers a unique look into a period in American history--when materials and labor were stretched thin, and American craftsmen were forced to "bootstrap" solutions out of the bare essentials available to them.
|  Strategy and Organization of Corporate Banking by Giacomo de Laurentis
|  New Frontiers in Banking Services by Luisa Anderloni, Maria Debora Braga & Emanuele Maria Carluccio
This book is devoted to a subject which deserves growing attention from policy makers, financial operators and academics. It is the issue of unbanking or underbanking in developed countries. With respect to this, the goal of the authors has been to devote more efforts to understanding the problem of financial exclusion in order to offer to low-moderate-income people new opportunities of accessing financial services (banking, credit and investment services).
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Books in the Movies
Books make great material for film-makers.
See
the movie, then read the book!
Award Winners
Nominated and winning books of all the major
literary awards.
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LOW COST - Shop Floor Process Improvement Series
RECOMMENDED READING
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